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Team Profile

Hello everyone, I'm Mila, the owner of the website. We are a professional team dedicated to the e-cigarette industry. We are young and dynamic, committed to building a safe and high-quality e-cigarette product supply chain in Indonesia. With rich industry experience and a keen insight into market trends, we provide customers with diverse e-cigarette retail and channel solutions.

While serving local Indonesian customers, we are also actively building online sales plans to enable more customers to purchase their favorite products at home.

If you have any questions during your shopping process, please feel free to contact our online customer service at any time. You are also welcome to follow our social media accounts.

团队简介

  大家好，我是网站所有人Mila，

我们是一只专注于电子烟行业的专业团队，我们年轻富有活力，

致力于在印度尼西亚打造安全、优质的电子烟产品供应链，凭借丰富的行业经验和对市场趋势的敏锐洞察，

我们为客户提供多样化的电子烟零售及渠道解决方案。

   我们在服务印尼本土客户的同时，也在积极建设网络销售方案，让更多的客户可以在家选购心仪的产品。

如果您在购物的过程中有任何疑问，欢迎随时联系在线客服。也欢迎您关注我们的社交媒体账号。

Regarding product

We are committed to brand building in Indonesia. Our products are mainly designed and produced independently. At the same time, we strengthen cooperation with leading factories in the industry to develop new products. Our product line mainly involves: disposable, vape pod, and vape device.

In accordance with the local laws and regulations of Indonesia, Indonesia only offers: e-liquid, disposable (with a capacity of up to 6ml), vape pod (with a capacity of up to 6ml), and vape device.

关于产品

我们致力于在印尼本土进行品牌建设，产品主要来源于自主设计生产，

同时与行业头部工厂加强合作开发新产品，

产品线主要涉及：一次性、封闭式换弹、开放式换弹。

基于印尼本土法律法规，印尼仅提供：烟油、一次性（容量6ml以内）、封闭式换弹（容量6ml以内）、开放式换弹。

Regarding payment

Currently, online shopping only supports credit card payment. It is recommended to use VISA or Mastercard for payment.

The partner of the payment system embedded in our website is UOB Bank, the largest bank in Singapore. Users can make payments according to the system prompts.

If the order amount or shipping fee calculation is incorrect, please do not make the payment. Please contact customer service in time to change the price.

关于付款

目前线上购物仅支持信用卡付款，建议使用VISA或Mastercard付款。

我们网站内嵌的支付系统合作方是新加坡最大的  大华银行（UOB Bank），

用户根据系统提示付款即可。

如果订单金额或者运费计算有误，请勿付款，请及时联系客服更改价格。

Regarding transportation and freight charges

Our warehouses are located in Indonesia, the Far East, Central Asia and other places.

 Currently, the receiving regions only support Indonesia, Russia and Chinese mainland and other regions.

The delivery time for Indonesia is 10 to 15 days after the order is issued.

For Chinese mainland, except for remote areas, the delivery time is 7 to 10 days after the order is issued,

and for remote areas, it is 10 to 13 days after the order is issued.

Regarding logistics tracking:

For orders in Indonesia, local express tracking number inquiry is supported.

For orders in Chinese mainland, local express tracking number inquiry is supported after consolidation and arrival at the destination.

Indonesia freight: For Indonesia except Batam, the freight = taxes + 150,000 Indonesian rupiah. For Batam, the freight = 100,000 Indonesian rupiah. (Shipping fees can be waived for a single purchase of over 1 million Indonesian rupees, but taxes cannot be waived.

China freight: The freight in China excluding remote areas is 100 RMB /KG, which includes taxes, consolidated freight to China and freight within China. (Free shipping is available for single purchases over 1,500 RMB.)

Russian freight: The total shipping fee for the entire territory of Russia =750 rubles. Shipping fees can be waived if the single purchase reaches 10,000 rubles.

关于运输、运费

我们的仓库位于印尼、远东、中亚等地，目前收货地区仅支持印尼，俄罗斯以及中国大陆等地区。

印尼运输时效为订单发货后10-15天，

中国大陆除偏远地区以外运输时效为订单发出后7-10天，偏远地区运输时效为订单发出后10-13天。

关于物流跟踪：

印尼地区的订单支持本地快递单号查询，

中国大陆地区的订单等集运到岸后支持本地快递单号查询。

印尼运费：印尼除巴淡岛外，运费=税费+15万印尼盾，巴淡岛运费=10万印尼盾。（单次消费满100万印尼盾可免除运费，不可免除税费）

中国运费：中国除偏远地区运费=100元人民币/KG，包含税费、集运到中国运费以及中国境内运费。（单次消费满1500元可免除运费）

俄罗斯运费：俄罗斯全境运费=750卢布，单次消费满10000卢布可免除运费。